Wrong Number

Wrong Number

i have a toll-free "888" number for the store and have had it for about 15 years now. lately, i have been getting a LOT of wrong number calls from people thinking that they are calling some legal aid number. i was able to figure out that the legal aid number is the same as mine except it is "800" instead of "888".

i have spent a lot of time trying to find out why people keep dialing the wrong number.

i found out that someone at the legal aid office has been giving out the wrong area code and it's been printed wrong on some cards that have been handed out. either way, the company has promised me that they will try to fix the problem. but i still keep getting the calls!

and in case you don't know how a toll-free number works, it's the company you are calling who pays for the call! so my store is paying for toll-free calls from all over the country that do me absolutely no good! very frustrating!

so yesterday, i decided to handle the situation from another angle. from now on, when they call, i am going to tell them, "Yes!!! This is Legal Aid! But I don't think you deserve any aid so why don't you quit calling us!"

or... i could say, "Yes!!! Can you hold?" and then just lay the phone down for the rest of the day.

think it will work?

you might be thinking that isn't very nice. but what i'm thinking is that if they are calling for free legal advice, the very least they can do is make sure they are using the right area code! plus, if enough people complain about how they are being treated by Legal Aid, then maybe someone higher up will decide to finally solve the problem!

anyway, it makes my day! if i have to pay for these calls, i should at least be able to enjoy them, right???! :-)

P.S.

I got another wrong number today on my "888" line. But the guy was so very polite and apologetic that I just couldn't be mean to him, so I was polite back to him. Just thought you'd like to know that! :-)